Rob Jimenez
- Total activity 21
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Activity overview
Latest activity by Rob Jimenez-
Rob Jimenez created an article,
How much does ServiceCore cost?
ServiceCore is priced on a per truck basis. We don’t charge for any additional seats for your office staff. To see exact pricing for your business, schedule a demo.
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Rob Jimenez created an article,
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Rob Jimenez created an article,
How does onboarding and training work?
One of our Implementation Specialists will be with you and guide you through our 6-step onboarding process. Step 1 Kickoff: We will get to know each other and discuss your current workflows, pain p...
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Rob Jimenez created an article,
Is ServiceCore built for my specific business?
ServiceCore is a tool built specifically for portable rental, septic, and dumpster rental businesses. It’s best for operators that have multiple trucks and want to make their business more efficien...
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Rob Jimenez created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Rob Jimenez created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Rob Jimenez created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Rob Jimenez created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Rob Jimenez created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Rob Jimenez created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.